{"id":1280,"date":"2025-05-28T13:43:16","date_gmt":"2025-05-28T13:43:16","guid":{"rendered":"http:\/\/myspirit\/home\/?page_id=1280"},"modified":"2026-04-04T07:19:33","modified_gmt":"2026-04-04T14:19:33","slug":"courses-faq","status":"publish","type":"page","link":"https:\/\/myspirit.us\/home\/our-offerings\/courses-faq\/","title":{"rendered":"Courses FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">Welcome to Your Learning Oasis (FAQ)<\/h2>\n\n\n\n<p>Welcome, radiant soul! This little FAQ sanctuary is here to guide your path through our courses. If you don\u2019t find what you seek, send a message on the wings of the wind (or just email us). Let\u2019s unlock your divine potential together!<\/p>\n\n\n\n<section class=\"courses-faq\">\n  <h2>Courses FAQ<\/h2>\n\n  <details>\n    <summary>Getting Started: Your First Steps on the Path<\/summary>\n\n    <details>\n      <summary>How do I create my student account?<\/summary>\n      <p>Simply visit <a href=\"\/home\/begin-your-journey\/\" title=\"Link to the registration page\" aria-label=\"go to the registration page\" target=\"_blank\">Begin Your Journey<\/a>, fill out the form and click the &#8220;Register&#8221; button at the bottom. Your spirit guide (and our system) will welcome you warmly. Once created, you\u2019re ready to embark on your journey!<\/p>\n    <\/details>\n\n    <details>\n      <summary>How do I enroll in a course?<\/summary>\n      <p><strong>For paid courses and free courses that use checkout:<\/strong><br>\n      Visit our <a href=\"\/home\/our-offerings\/courses\/\" title=\"Link To Our Courses Page\">Courses Page<\/a>. Once you choose your course, add the course to your cart and complete checkout.<br>\n      After checkout, your student account is created automatically, and you\u2019ll receive an email with instructions on how to access your course.<br>\n      Once you\u2019re enrolled, you can log in anytime to access your course from your account dashboard.<\/p>\n      <p><strong>For free courses that come with a subscription to our newsletter, Mystical Insights:<\/strong><br>\n      Depending on the course, simply enter your name and email on the sign-up form. You\u2019ll either be taken directly to the page with your download\/access details, or you will receive an email with your course access details.<\/p>\n    <\/details>\n\n    <details>\n      <summary>I\u2019ve enrolled. What\u2019s next?<\/summary>\n      <p>Congrats, divine creator! You will receive an email with instructions for accessing your course. If you already have an account, start by visiting your <a href=\"\/home\/dashboard\" title=\"Link to your dashboard\" aria-label=\"go to your dashboard\" target=\"_blank\">dashboard<\/a>, where your lessons await like stars in the night sky. Take a deep breath, and dive in when you\u2019re ready.<\/p>\n    <\/details>\n\n  <\/details>\n\n  <details>\n    <summary>Course Access &#038; Progress: Navigating Your Journey<\/summary>\n\n    <details>\n      <summary>How do I get into my account?<\/summary>\n      <p>There are links in the bottom menu of most pages, one to your Sacred Space (Your main account hub) and one to The Dream Weaver&#8217;s Garden(Where your courses live). You can get to your courses from either link.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Where do I find my lessons?<\/summary>\n      <p>Your lessons live in your dashboard under \u201cEnrolled Courses.\u201d Click on the course and choose start\/continue learning. Your individual lessons will be on the sidebar menu. Each lesson is a stepping stone. Feel free to move at your own pace, honoring your unique rhythm.<\/p>\n    <\/details>\n\n    <details>\n      <summary>My lesson isn\u2019t marked complete. What should I do?<\/summary>\n      <p>Sometimes, the system needs a little nudge! Click the \u201cMark Complete\u201d button or refresh your page. If it\u2019s still stubborn, whisper a quick email to <a href=\"\/home\/help-and-resources\/contact-us\/\" title=\"Link To Our Contact Page\" aria-label=\"Go To Our Contact Page\" target=\"_blank\">support<\/a>, and we\u2019ll help clear the fog.<\/p>\n    <\/details>\n\n    <details>\n      <summary>I can\u2019t find my progress. Help!<\/summary>\n      <p>Progress is tracked lesson by lesson. If it seems lost, try logging out and back in. Still stuck? <a href=\"\/home\/help-and-resources\/contact-us\/\" title=\"Link To Our Contact Page\" aria-label=\"Go To Our Contact Page\" target=\"_blank\">We\u2019re here<\/a> to guide you through.<\/p>\n    <\/details>\n<details>\n      <summary>How do I listen to an audio class?<\/summary>\n      <p>You should see an audio player on the audio lesson. When you are ready, just press \u25b6\ufe0e to play and listen to the class.<br>\nYou can also press the \ud83d\udd0a speaker, at any time, to mute the sound. Still stuck? <a href=\"\/home\/help-and-resources\/contact-us\/\" title=\"Link To Our Contact Page\" aria-label=\"Go To Our Contact Page\" target=\"_blank\">We\u2019re here<\/a> and happy to help.<\/p>\n    <\/details>\n<details>\n      <summary>How do I download the Divine Playbook?<\/summary>\n      <p>You should see a button link that looks like <button class=\"download-button\" style=\"padding:0.25em;background:#f6f;\">this<\/button> <em>(this button doesn&#8217;t work)<\/em> for the playbook on the lesson page.<br>To download, just tap and choose <em>Save<\/em>, to save the PDF to your phone.<br>Right click and choose <em>Save Target As<\/em>, to save to your PC.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Can I pause my course and return later?<\/summary>\n      <p>Absolutely! Your journey is sacred and yours alone. Take all the time you need; your progress is safely held until you return.<\/p>\n    <\/details>\n\n    <details>\n      <summary>How long will I have access to the course and materials?<\/summary>\n      <p>All materials remain in your divine courses dashboard indefinitely, meaning you can return to them whenever you wish for as long as the program remains current and the training platform is available. \u2728<\/p>\n    <\/details>\n\n  <\/details>\n\n  <details>\n    <summary>Payments &#038; Purchases: The Flow of Abundance<\/summary>\n\n    <details>\n      <summary>What payment methods do you accept?<\/summary>\n      <p>We accept all major cards and process your order through Stripe. Secure and smooth, like a gentle river of abundance flowing your way.<\/p>\n    <\/details>\n\n    <details>\n      <summary>I didn\u2019t receive my confirmation email. What now?<\/summary>\n      <p>Sometimes the cosmic winds hide emails in your spam or promotions folder. Give those a peek! Still no sign? Send us a message, and we\u2019ll resend your magic ticket.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Can I get a refund?<\/summary>\n      <p>Your satisfaction is sacred to us. Please see our <a href=\"\/home\/help-and-resources\/refund-and-returns-policy\/\" title=\"Link To Our Refunds &#038; Returns Policy\" aria-label=\"Go To Our Refunds &#038; Returns Policy\" target=\"_blank\">refund policy<\/a> or reach out, and we\u2019ll walk through the options together with kindness and care.<\/p>\n    <\/details>\n\n    <details>\n      <summary>I purchased a course but don\u2019t see it yet. Where is it?<\/summary>\n      <p>If you purchased a course, access is added to your account automatically once your order is completed.<br>\n      To find your course:<br>\n      Log in to your account.<br>\n      Visit The Dream Weaver\u2019s Garden (Your Courses Dashboard).<br>\n      Click \u201cEnrolled Courses.\u201d<br>\n      Your course should appear there once enrollment is complete.<\/p>\n      <p>If you just created your account, make sure you finish setting your password first, then log in to access your dashboard and courses.<br>\n      If your course still isn\u2019t visible, feel free to reach out through our <a href=\"\/home\/help-and-resources\/contact-us\" title=\"Link to our contact page\" aria-label=\"go to our contact page\" target=\"_blank\">contact page<\/a> and we\u2019ll be happy to help.<\/p>\n    <\/details>\n\n  <\/details>\n<!--<details>\n <summary>Certificates & Completion: Claim Your Crown<\/summary>\n\n  <details>\n    <summary>How do I get my certificate?<\/summary>\n    <p>Once you complete all lessons and quizzes, your certificate will appear in your dashboard, ready to be downloaded and celebrated!<\/p>\n  <\/details>\n\n  <details>\n    <summary>I finished the course, but don\u2019t see my certificate yet.<\/summary>\n    <p>Take a deep breath... Sometimes it takes a few moments to materialize. Refresh your dashboard, or send us a note, and we\u2019ll illuminate the path for you.<\/p>\n  <\/details>\n<\/details> -->\n<details>\n    <summary>Site Navigation: Finding Your Way<\/summary>\n\n    <details>\n      <summary>Where\u2019s my account?<\/summary>\n      <p>It is called your &#8220;Sacred Space. A link is in the menu at the bottom of this page. Your Sacred Space is your magic map. It holds all your purchases and order information. It also has a link to your divine courses, progress, and treasures.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Why do I see two dashboards?<\/summary>\n      <p>You may notice two dashboards This is intentional and designed to make things easier.<br>\n      Sacred Space is where you\u2019ll find all of your purchases, order details, and receipts.<br>\n      Your Divine Courses (also known as The Dream Weaver\u2019s Garden) is your dedicated learning space, where you access your courses, lessons, and track your progress without distractions.<br>\n      Keeping purchases and learning in separate spaces creates a smoother, more intuitive experience, so you can stay focused on your journey and growth.<\/p>\n    <\/details>\n\n    <details>\n      <summary>How do I see all my enrolled courses?<\/summary>\n      <p>In your divine courses dashboard, click \u201cEnrolled Courses.\u201d There, you\u2019ll see all your learning adventures waiting for you.<\/p>\n    <\/details>\n\n  <\/details>\n\n  <details>\n    <summary>Profile &#038; Privacy: Your Public Presence<\/summary>\n\n    <details>\n      <summary>How do I edit my profile?<\/summary>\n      <p>You can update your profile anytime from your Divine Courses dashboard.<br>\n      Look for the settings gear icon in your dashboard menu. There you can update details such as your name, and other personal information connected to your student account.<br>\n      Take a moment to make it your own if you wish, then save before you leave.<\/p>\n    <\/details>\n    <details>\n      <summary>How do I change my &#8220;display name&#8221;?<\/summary>\n      <p>Go to your Sacred Space and click the link that says &#8220;\ud83d\udd4a\ufe0f Divine Account Details&#8221;. You can change it in the field that says &#8220;Display name&#8221;. This can be one or two words. The display name will be all lower case.<br>\nThere are some names that are reserved. A notice will pop up to let you know part of the name you chose is reserved.<\/p>\n    <\/details>\n\n    <details>\n      <summary>What information can others see on my profile?<\/summary>\n      <p>Some basic profile information can be visible to instructors, students, or anyone who knows your username.<br>\n      If you would like to see exactly what others can view, simply visit your public profile page.<\/p>\n    <\/details>\n\n    <details>\n      <summary>How do I view my public profile?<\/summary>\n      <p>For example, if your username were marian.davies, you would visit:<br>\n      https:\/\/myspirit.us\/home\/profile\/marian-davies\/?view=student<br>\nIf your user name were &#8220;tom jones&#8221; you would visit:\nhttps:\/\/myspirit.us\/home\/profile\/tom-jones\/?view=student<br>\n      This page shows the same information that instructors, other students, or visitors would see if they accessed your public profile page.<br>\n      Only the information displayed on that page is visible. Your private account details, such as your email address, password, and purchase history, are never shown publicly.<\/p>\n    <\/details>\n\n  <\/details>\n\n  <details>\n    <summary>Technical Troubleshooting: Clearing the Energetic Blocks<\/summary>\n\n    <details>\n      <summary>Videos won\u2019t play. What\u2019s going on?<\/summary>\n      <p>Sometimes the universe sends technical gremlins! Refresh your browser, clear your cache, or try a different device or browser. If the problem persists, reach out.  We\u2019ve got your back.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Pages aren\u2019t loading correctly.<\/summary>\n      <p>Check your internet connection. Sometimes the energy flow is interrupted. Also, try refreshing or restarting your browser. Need help? Just ask!<\/p>\n    <\/details>\n\n    <details>\n      <summary>I forgot my password!<\/summary>\n      <p>No worries, my magical friend. Click \u201cForgot Password\u201d on the login page, and we\u2019ll send you a secret key to reset your access.<\/p>\n    <\/details>\n\n  <\/details>\n\n  <details>\n    <summary>Contact &#038; Support: We\u2019re Here for You<\/summary>\n\n    <details>\n      <summary>Where can I ask questions about the course material?<\/summary>\n      <p>If a lesson sparks a question or curiosity, don\u2019t hesitate to ask! Scroll down to the <strong>Q&amp;A section<\/strong> at the bottom of the lesson page. Your question is welcomed with open arms. Remember, the only \u201cdumb\u201d question is the one that isn\u2019t asked, and what you share might illuminate the path for someone else too. Instructors and fellow students often respond, creating a space of shared learning and insight.<\/p>\n    <\/details>\n\n    <details>\n      <summary>Who do I contact for other types of help?<\/summary>\n      <p>Your friendly support angels await your message. You can visit <a href=\"\/home\/help-and-resources\/contact-us\/\" title=\"Link To Our Contact Page\" aria-label=\"Go To Our Contact Page\" target=\"_blank\">our contact page<\/a> to reach out anytime. We love to help.<\/p>\n    <\/details>\n\n    <details>\n      <summary>How quickly can I expect a response?<\/summary>\n      <p>We strive to reply within 24-48 hours, guided by divine timing and earthly business hours.<\/p>\n    <\/details>\n\n  <\/details>\n\n<\/section>\n<div class=\"bar-lotus centered padded-top padded-bottom\"><img decoding=\"async\" class=\"centered\" src=\"\/home\/wp-content\/themes\/erin\/images\/lotus-sm.png\" alt=\"Lotus Flower Image\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome, radiant soul! This little FAQ sanctuary is here to guide your path through our courses. If you don\u2019t find what you seek, send a message on the wings of the wind (or just email us). Let\u2019s unlock your divine potential together!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":47,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"page-offers-courses-faq.php","meta":{"footnotes":""},"tags":[51,55],"class_list":["post-1280","page","type-page","status-publish","hentry","tag-courses","tag-other-offerings"],"_links":{"self":[{"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/pages\/1280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/comments?post=1280"}],"version-history":[{"count":3,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/pages\/1280\/revisions"}],"predecessor-version":[{"id":2126,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/pages\/1280\/revisions\/2126"}],"up":[{"embeddable":true,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/pages\/47"}],"wp:attachment":[{"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/media?parent=1280"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/myspirit.us\/home\/wp-json\/wp\/v2\/tags?post=1280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}